Not at all! Mobile PERS devices and smartwatches include GPS tracking, allowing you to get help anywhere, whether you’re at home, walking the dog, running errands, or traveling.
Our devices feature automatic fall detection, which senses a hard fall and automatically alerts the monitoring center, local 911 or family member based on your plan.
With Advanced and Premier Care plans, you can add family members to receive alerts via calls or text messages. They can also ping the device anytime to check your location for added peace of mind.
No long-term commitment is required. Advanced and Premier Care plans can be cancelled at any time without penalty, giving you flexibility and control over your service.
Anyone who lives alone, has a medical condition, or wants extra peace of mind can benefit. It’s especially helpful for seniors who want to maintain independence while staying safe.
Setting up your device is quick and easy—no technical skills required. Just plug it in, follow the simple quick start reference guide and it’s ready to go. Our devices are designed to work right out of the box, so you can have peace of mind immediately. If you need assistance, our friendly support team is always available to help.
We use a U.S.-based, 5-Diamond Certified UL monitoring center staffed by trained professionals who respond to emergencies 24/7. Reliability and rapid response are our top priorities.
Simply inform the monitoring operator that it was a false alarm. There is no penalty for accidental activations, and it’s always better to press the button if you’re unsure.
We follow strict privacy and data protection standards. Your medical information and emergency contacts are securely stored and only accessed when needed during an emergency.
Yes. When you choose the Advanced Package, you can create a personalized response plan. Choose whether emergency services, a family member, neighbor, or caregiver is contacted first.
Emergency response operators answer calls within seconds. Our monitoring centers are staffed 24/7, 365 days a year to ensure immediate assistance whenever you need it.
Both Devices typically last up to 72 hours, our devices will notify you when the battery reaches 20% life and alerts, so you’re never unprotected. We recommend charging the device every night for a few hours.
